Carbon Chemistry Privacy Policy

Last Updated: January 4, 2021

This privacy policy (“Policy”) describes how Carbon Chemistry Ltd. and its related companies (“Carbon Chemistry”) collect, use, and share personal information of consumer users of this website, www.carbonchemistry.com (the “Site”). This Policy also applies to any of our other websites that post this Policy as well as information you provide us through our branded social media and direct communication (emails, phone calls, etc.). This Policy does not apply to websites that post different statements.

WHAT WE COLLECT

We collect information about you in the following ways.

Information You Give Us. We collect your‎ contact details such as name, postal address, email address, phone number, username, and password. We also collect billing information as well as other information you directly give us on our Site.

Information We Get From Others. We may get information about you from other sources, such as customer relationship management services. We may add this to information we get from this Site.

Information Automatically Collected. We automatically collect information about you and your computer. For example, when visiting our Site, we log information such as your computer operating system type, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times, and information about your use of and actions on our Site.

Cookies. We may collect information using “cookies.” Cookies are small data files that can be stored on your hard drive by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs. With many web browsers, you can choose to change your settings to disable or decline cookies. Please be aware, however, that cookies may be required to complete certain functions on the Site.

The Site also uses Google Analytics, a web analytics service provided by Google, Inc., that collects information about how visitors use the Site. Google Analytics places a cookie on your web browser to identify you as a unique user and only Google can use the cookie. Google Analytics collects information regarding the domain/IP address, or device identifier, of visitors to the Site. It does not collect names or other identifying information and we do not combine the information collected through Google Analytics with any personally identifiable information. The Google Analytics Terms of Use and the Google Privacy Policy restrict Google’s ability to use and share information collected by Google Analytics about visitors to the Site. You can prevent Google Analytics from recognizing your return visits to the Site by disabling cookies on your browser or by installing the Google Analytics browser add-on.

In addition to using cookies and related technologies as described above, the Site may use the re-marketing services of third parties, including Facebook pixel, to advertise on third party websites to previous visitors to our Site, In such cases, we may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Site (e.g., to allow them to tailor ads on third party services). We do not sell your information to third parties. These companies may deliver ads that might place cookies and otherwise track user behavior. These companies may use information about user behavior in order to provide customized advertisements across various services and products. The third-party vendors use cookies, web beacons, and similar technologies to tailor the ads based on your past visits to our Site and elsewhere online and to measure ad conversion. To opt-out of the collection and use of information for ad targeting, please visit www.aboutads.info/choices or www.youronlinechoices.eu.  You can also opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Other Online Communications. Any interactions you have with us through our Site, such as via chat, may be recorded and monitored for purposes such as quality control, analytics, and to protect us in the event of a legal dispute, so that we can better serve our customers. This information will be processed and maintained consistent with this Privacy Policy.

Do Not Track. Some browsers have incorporated “Do Not Track” features. Most of these features, when turned on, send a signal or preference to the website or online service that a user visits, indicating that the user does not wish to be tracked. Because there is not yet a common understanding of how to interpret Do Not Track signals, we do not currently respond to those signals. For more information regarding Do Not Track mechanisms, see http://allaboutdnt.com/.

USE OF PERSONAL INFORMATION

We use your personal information as follows:

  • We use your personal information to provide the products and services you request.
  • We use your personal information to respond to comments and questions and provide customer service.
  • We use your personal information to operate, maintain, and improve our Site, products, and services.
  • We use your personal information to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
  • We use your personal information to communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
  • We use your personal information to link or combine user information with other personal information.
  • We use your personal information to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

SHARING OF PERSONAL INFORMATION

We may share personal information with others as follows:

  • We may share information with those who need it to do work for us, for example third party service providers who provide data processing services to us, marketing agencies, advertising partners, website hosts, or third parties who otherwise process personal information for purposes such as credit card processing, customer service, and fraud prevention.
  • We may share personal information when we do a business deal or negotiate a business deal. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
  • We may share personal information for legal, protection, and safety purposes.
    • We may share information to comply with laws.
    • We may share information to respond to lawful requests and legal processes.
    • We may share information to protect the rights and property of Carbon Chemistry, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
    • We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
  • We may share personal information with your consent. Those uses will be subject to this Privacy Policy.

We may also share aggregated and/or anonymized data with others for their own uses.

INFORMATION CHOICES AND CHANGES

Our marketing emails tell you how to opt-out or unsubscribe. If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.

You may send requests about personal information and this Privacy Policy to compliance@carbonchemistry.com and legal@carbonchemistry.com. You can request to change contact choices, opt-out of certain of our sharing with others, and update your personal information. Additional information for California Residents is set forth below.

PROTECTING YOUR INFORMATION. We take information security seriously and use physical, technical, and administrative methods to safeguard and secure the information we collect online.

A NOTE ABOUT CHILDREN

Our website is not directed at children. We do not intentionally gather personal information from visitors who are under the age of 13. If a child under 13 submits personal information to Carbon Chemistry and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any personal information from a child under 13, please contact us at compliance@carbonchemistry.com and legal@carbonchemistry.com.

ATTENTION CALIFORNIA RESIDENTS

California law permits California residents to make certain requests of us regarding the personal information we have about them. Specifically, California law provides residents with the right to request that we disclose what personal information we collect, use, disclose, and sell about them. (As noted above, we do not sell personal information to third-parties.) If you are a California resident, please visit Your California Privacy Rights to learn more information about your rights under California law and how to exercise them.

USERS OUTSIDE OF THE UNITED STATES

If you are a visitor from a jurisdiction that has adopted the General Data Protection Regulation (“GDPR”) or equivalent, such as the European Economic Area (“EEA”), our legal basis for collecting and using the personal information described above depends on the personal information concerned and the specific context in which we collect it.

Carbon Chemistry normally collects personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by the impact on you (unless our processing is otherwise required or permitted by law). In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person. If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Information, please contact us using the contact details provided below.

We may transfer your personal information to a country outside the EEA in accordance with requirements prescribed under EU Data Protection Legislation.

We ask that you not provide us with any Special Category Personal Data (as defined in the GDPR), e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, or trade union membership, or any criminal background information. If you do not consent to our processing and use of such sensitive information, you must not submit such sensitive information through the Site.

If you reside in the EEA, you have rights regarding your personal information and may, in certain circumstances, ask us to take the following actions in relation to such data:

  • provide you with information about our processing of your personal information and give you access to such data.
  • update or correct inaccuracies in your personal information.
  • delete your personal information.
  • transfer a machine-readable copy of your personal information to you or a third party of your choice.
  • restrict the processing of your personal information.
  • object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.

LINKS TO OTHER WEBSITES

This Site may contain links to other web sites. Carbon Chemistry is not responsible for the privacy practices or the content of those other web sites.  We encourage you to read the privacy policies of every website you visit. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites.

CONTACT INFORMATION. We welcome your comments or questions about this privacy policy. You may contact us by email at compliance@carbonchemistry.com and legal@carbonchemistry.com or in writing at our address below:

Carbon Chemistry
Attention: Compliance
6155 South Main Street, Suite E-280
Aurora, Colorado 80016

CHANGES TO THIS PRIVACY POLICY. We may change this privacy policy. If we make any changes, we will change the Last Updated date above.